Privacy Policy – Labyrinthmark

This Privacy Policy describes how Labyrinthmark collects, uses, stores, and protects personal information obtained from users when accessing and using our mobile gaming services. We are committed to safeguarding your privacy and ensuring transparency in how we process your data in connection with our mobile games, applications, features, and related services.

By using our mobile games and services, you agree to the practices outlined in this Privacy Policy. If you do not agree with the contents of this document, please refrain from using our services.

1. Information We Collect

a. Personal Information Provided by You

Full name or display name
Email address and contact preferences
Date of birth or age verification
Passwords or authentication credentials
Profile pictures, avatars, and bios (optional)
Feedback, survey responses, or contest entries

b. Device and Technical Information

Device type and operating system
Language and region settings
IP address and connection data
Unique device identifiers
Screen resolution and display settings
Crash logs and diagnostic reports

c. Gameplay and Usage Data

Game progress, achievements, and scores
Game session duration, frequency, and timestamps
In-game currency balances and earned rewards
Participation in multiplayer modes or special events
Preferences like game difficulty and controls

d. Transaction Data

Details of items purchased
Purchase history and pricing
Payment method type (handled by third-party processors)
Country of billing and transaction timestamp

e. Communication and Support Data

Support inquiries and customer service records
Emails and messages sent to our team
Feedback about gameplay or performance
Content shared in beta programs, testing groups, or chat functions

2. How We Use Your Information

We use the collected data to operate and optimize our mobile games and services. This includes:

Creating and managing user accounts
Providing access to gameplay features and saved data
Customizing in-game content and recommendations
Processing purchases, subscriptions, and game rewards
Detecting and resolving bugs or crashes
Analyzing trends to improve game design and functionality
Offering customer support and responding to inquiries
Preventing unauthorized access, cheating, or fraud
Sending notifications about updates, offers, or promotions (with consent)

We will not use your personal data for purposes unrelated to mobile gaming experiences without your express consent.

3. Legal Grounds for Processing

Consent – When you voluntarily provide data or agree to marketing communications.
Contract – To fulfill our obligations under service agreements or terms of use.
Legal Obligation – When required to comply with laws or regulatory requirements.
Legitimate Interest – For purposes like service improvement, data analysis, or platform protection.

4. Sharing of Information

a. Service Providers

We may share data with third-party vendors that provide:

Data hosting and storage services
Payment and transaction processing
Customer support tools
Game analytics and crash reporting
Marketing and user communication platforms

These providers are contractually obligated to process your data only as instructed and to ensure its security.

b. Legal and Regulatory Compliance

We may disclose your information when necessary to:

Respond to lawful requests from public authorities
Fulfill legal obligations or comply with applicable laws
Investigate fraud, security breaches, or abuse
Protect the rights, safety, and property of users and the company

c. Business Transfers

In the event of a company merger, acquisition, reorganization, or asset sale, your data may be transferred as part of that process. We will ensure such transfers respect privacy safeguards.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. Factors influencing retention periods include:

Whether you have an active user account
The nature of the data and its usage
Legal or tax-related obligations
Internal policies for dispute resolution or fraud prevention

Once data is no longer needed, we securely delete or anonymize it.

6. Security of Your Information

We take your data security seriously and use technical and administrative safeguards to protect it, including:

Encrypted data transmission and storage
Secure authentication and access controls
Regular system security reviews and audits
Firewalls and intrusion detection tools

While we strive to protect your personal information, no system can guarantee absolute security. Users are encouraged to protect their account information and use strong, unique passwords.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

Right to Access – You can request a copy of your personal data.
Right to Rectification – You can request corrections to inaccurate or outdated information.
Right to Deletion – You may request deletion of your data, subject to limitations.
Right to Restriction – You may request limits on how your data is used.
Right to Object – You can object to data processing based on legitimate interests.
Right to Portability – You can request your data in a portable format.
Right to Withdraw Consent – You can opt out of marketing communications or certain data uses at any time.

To exercise any of these rights, please contact our customer support team. We may require proof of identity to protect your privacy.

8. Children's Privacy

Our mobile games are not intended for children under the age of 13 or the minimum age in your country. We do not knowingly collect personal data from children without parental consent. If we discover that data has been collected from a child without appropriate authorization, we will delete it promptly.

9. International Data Transfers

Your data may be stored and processed in countries outside of your own. We ensure that such transfers comply with international data protection laws and implement measures to maintain your privacy and data security.

10. Cookies and Tracking Technologies

We may use mobile analytics tools, cookies, and other technologies to:

Save user preferences and login sessions
Monitor user engagement and gameplay behavior
Collect data for crash diagnostics and technical optimization
Measure advertising effectiveness (if applicable)

You can manage cookie preferences through your device settings. Some functions may be limited if tracking features are disabled.

11. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our services, practices, or legal obligations. Any material changes will be communicated through in-app notifications or other means. Continued use of our services after updates indicates your acceptance of the revised terms.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact our support team or designated privacy contact. We are committed to resolving your inquiries professionally and efficiently.